Customer Support Officer
Organization: Premio Travel & Tours Pvt LtdJob Information
| 🏢 Sector: | Private |
| 🏭 Industry: | Transport |
| 🎓 Qualification: | Bachelor |
| 🎓 Age: | |
| 🕒 Job Type: | Full Time |
| 📅️ Published On: | 7-Oct-2025 |
| 📅 Last Date: | ⚠️ 8-Nov-2025⚠️ Expired |
| 💰 Salary: | Confidential |
| 📍 Location: | Karachi |
| ✉️ How to apply for : | Apply Online |
Job Description
About the Job
Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer issues efficiently and with empathy
- Maintain accurate records of customer interactions
- Escalate complex issues to the appropriate department
- Provide feedback to improve customer service processes
Requirements:
- Excellent communication and problem-solving skills
- Previous experience in a customer service role is a plus
- Ability to stay calm under pressure
- Basic computer skills and familiarity with customer support tools
- Strong attention to detail and organizational skills
Premio Travel & Tours Pvt Ltd is a travel agency based in Islamabad, Pakistan. They offer a range of travel services including Umrah packages, Hajj packages, flight bookings, hotel reservations, and visa assistance. The company aims to provide comprehensive travel solutions to its clients.
How to Apply for Customer Support Officer
Frequently Asked Questions
While we may occasionally post job openings on popular platforms like LinkedIn, Rozee.pk, and Bayt.com, we encourage you to also check our website (premiotravels.com.pk) for any current vacancies. Furthermore, you can find a wide array of opportunities within the travel industry, including those at Premio Travel & Tours, on jobox.pk, a dedicated job portal.
As a travel agency, we often hire for positions such as travel consultants, ticketing agents, visa processing staff, customer service representatives, and marketing professionals. Specific roles will vary depending on our current needs, so please monitor our website or jobox.pk for updated listings.
Internship opportunities can arise from time to time. The best way to find out about available internships is to check our website’s career section or explore opportunities posted on jobox.pk, where internships within the travel sector might be listed. You can also send your resume to [email protected], indicating your interest in an internship.
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