Chief Secretary’s Service Delivery Unit (CSSDU)

The Chief Secretary’s Service Delivery Unit (CSSDU) is an initiative established by the Chief Secretary of Punjab, Pakistan, to improve governance and public service efficiency. Its primary function is to monitor and ensure the effective delivery of government services to citizens, particularly focusing on resolving public grievances and implementing directives related to service standards. The CSSDU acts as a central monitoring and coordination hub for various provincial departments and projects to enhance transparency and citizen satisfaction.